Operations Manager, Asset Protection - DC/FC - Return Center

Walmart•Waco, TX

2d•$84,000 - $126,000•Onsite

About The Position

The Operations Manager, Asset Protection leads efforts to protect people, assets, and operations at a Walmart Return Center. The role oversees safety, security, investigations, compliance, and emergency preparedness for a high-volume operation focused on product returns, value recovery, and sustainability. It works closely with operations and site leadership to maintain a safe, secure, and compliant environment, protect inventory, support business continuity, and help maximize value recovery from returned products.

Requirements

At least 2 years of experience in a retail, supply chain, or manufacturing environment.
Either a bachelor's degree in Criminal Justice, Occupational Safety Management, Audit, or a related field, plus at least 1 year of experience in Asset Protection, Audit, Investigations, or Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, or a related field; or at least 3 years of experience in those fields.
Experience leading teams within a distribution center, fulfillment center, warehouse, retail, or other large-scale operational environment.
Background in asset protection, safety, security, compliance, investigations, or risk management.
Knowledge of OSHA requirements, workplace safety programs, and incident investigation processes.
Ability to influence cross-functional partners, drive accountability, and lead change in a fast-paced operation.
Experience using data and operational metrics to identify trends, solve problems, and improve business performance.

Nice To Haves

One or more certifications, such as Loss Prevention Certification (LPC), Certified Fraud Examiner (CFE), Associate Safety Professional, Certified Safety Professional, Certified Safety Manager, or related certification.
Experience with Microsoft Office Suite, SharePoint, and OneDrive.

Responsibilities

Lead safety, security, compliance, and asset protection programs across a high-volume returns operation.
Conduct and oversee investigations related to theft, inventory loss, workplace incidents, and policy violations.
Partner with operations leaders to identify risks, implement solutions, and build a culture of safety and accountability.
Ensure compliance with OSHA, environmental, and company standards through audits, inspections, and corrective actions.
Support emergency response, crisis management, and business continuity efforts.
Drive continuous improvement across the facility.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, including tuition, books, and fees for eligible programs.
Performance-based bonus awards.
Additional compensation may include regional pay zone adjustments and stock.