About The Position

The Operations Management Area Director provides direction, leadership, and supervision to professional and other staff at the program site to carry out operations and ensure quality services for individuals served. The role is responsible for the financial performance of the area business unit, including reviewing financial statements, overseeing purchasing, and ensuring billing compliance and documentation. The director implements the area’s core growth strategy to increase census, maximize utilization and occupancy, and assist with new-start development. The role also maintains relationships with case managers and referral agents, participates in building relationships with local legislators and government officials, and advocates on behalf of individuals served. The director implements strategies to foster relationships with individuals served, mentors, families, and guardians.

Requirements

  • Bachelor’s degree.
  • Three to six years of related experience, including significant management experience in the human services industry.
  • Master’s degree in Human Services, or other education and experience as required by the state.
  • Licensure as required by the state.
  • Strong leadership qualities, attention to detail, and organizational skills.
  • Ability to multitask and meet deadlines.
  • Effective communication skills to manage relationships.
  • Commitment to quality.

Responsibilities

  • Provide direction, leadership, and supervision to professional and other staff at the program site.
  • Carry out operations and ensure quality services to individuals served.
  • Manage the area business unit’s financial performance, review financial statements, oversee purchasing, and ensure billing compliance and documentation.
  • Implement the area core growth strategy to increase census and maximize utilization and occupancy percentages.
  • Assist with new-start development.
  • Maintain and foster relationships with case managers and referral agents.
  • Build relationships with local legislators and government officials and lobby on behalf of individuals served.
  • Implement strategies to maintain and foster relationships with individuals served, mentors, families, and guardians.

Benefits

  • Full compensation and benefits package for full-time employees.
  • 401(k) with company match.
  • Paid time off.
  • Holiday pay.
  • Employee Referral Program bonus opportunities for eligible roles.
  • Career development and advancement opportunities.
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