Operations Leader - Full Time
About The Position
As an Operations Leader at Sephora, you’ll drive operational excellence and help ensure the store runs efficiently while supporting an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach team members to perform at their best. This full-time, hourly, non-exempt position is based at the NY-Merrick Commons store in Merrick, New York. The role requires working 30–40 hours per week and being available during peak retail operations, including nights, weekends, and holidays. Punctuality and consistent attendance are expected. The position requires the ability to lift and carry up to 50 pounds as needed.
Requirements
- At least 2 years of leadership experience in a similar role; retail operations or hospitality experience is preferred.
- Ability to lead, coach, and develop teams to achieve goals.
- Strong attention to detail, problem-solving, and organizational skills.
- Effective time management and ability to prioritize in a dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
- Ability to lift and carry up to 50 pounds as needed.
- Must meet the minimum weekly shift/hour requirement for full-time work (30–40 hours per week).
- Availability during peak retail operations, including nights, weekends, and holidays; punctuality and consistent attendance.
Nice To Haves
- Leadership experience in retail operations or hospitality.
Responsibilities
- Oversee inventory management, replenishment, order fulfillment, and operational standards.
- Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
- Partner with the team to deliver exceptional client service and contribute to store goals.
- Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
- Promote an inclusive, open culture where everyone feels empowered and teamwork is encouraged.
- Uphold company policies and help create a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
