Operations Leader - Full Time
Sephora•Wauwatosa, WI
•$24 - $28•Onsite
About The Position
As an Operations Leader at Sephora, you’ll drive operational excellence and help ensure the store runs efficiently while supporting an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach team members to perform at their best. The role requires full-time availability of 30–40 hours per week, including availability during peak retail operations such as nights, weekends, and holidays. Punctuality and consistent attendance are expected. The position is hourly and non-exempt.
Requirements
- Minimum 2 years of leadership experience in a similar role.
- Proven ability to lead, coach, and develop teams to achieve goals.
- Strong attention to detail and excellent problem-solving and organizational skills.
- Effective time management and ability to prioritize in a dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
- Physically able to lift and carry up to 50 pounds as needed.
- Must meet the required minimum number of weekly shifts or hours; full-time hours are 30–40 per week.
- Must be available during peak retail operations, including nights, weekends, and holidays; punctuality and consistent attendance are expected.
Nice To Haves
- Experience in retail operations or hospitality is preferred.
Responsibilities
- Oversee inventory management, replenishment, and order fulfillment, and ensure operational standards are met.
- Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
- Partner with the team to deliver exceptional service and contribute to achieving store goals.
- Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
- Help promote an inclusive culture of openness where everyone feels empowered.
- Follow company policies and help create a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
