Operations Leader - Full Time
About The Position
As an Operations Leader at Sephora, you’ll drive operational excellence, ensuring the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. The role includes managing inventory, replenishment, and order fulfillment; leading visual merchandising, promotional events, and store maintenance; supporting client service and store goals; and training team members on operational processes, selling behaviors, performance metrics, and company initiatives. You’ll also help foster an inclusive, collaborative culture and uphold company policies and store standards. This is a regular, full-time, hourly, non-exempt role requiring 30–40 hours per week. Availability during peak retail operations, including nights, weekends, and holidays, is required, along with punctuality and consistent attendance. The role requires the ability to lift and carry up to 50 pounds as needed. The hourly pay range is $24.00–$27.50. Actual pay depends on qualifications, experience, and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility.
Requirements
- At least 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
- Proven ability to lead, coach, and develop teams to achieve goals.
- Strong attention to detail, problem-solving, and organizational skills.
- Effective time management and ability to prioritize in a dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
- Physical ability to lift and carry up to 50 pounds as needed.
- Availability to meet the required weekly hours and work during peak retail operations, including nights, weekends, and holidays.
- Punctuality and consistent attendance.
Responsibilities
- Oversee inventory management, replenishment, order fulfillment, and operational standards.
- Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
- Partner with the team to deliver exceptional client service and contribute to achieving store goals.
- Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
- Promote an inclusive culture of openness, teamwork, and empowerment.
- Follow company policies and help create a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
