Operations Leader - Full Time

Sephora•Leawood, KS
•$24 - $28•Onsite

About The Position

As an Operations Leader at Sephora, you’ll help ensure the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach team members. This is a regular, full-time hourly, non-exempt position. Full-time employees work 30–40 hours per week and must be available during peak retail operations, including nights, weekends, and holidays. Punctuality and consistent attendance are expected. The position pays $24.00–$27.50 per hour. Actual pay depends on relevant qualifications and experience, as well as other legitimate, non-discriminatory factors related to the position or location. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. The company also commits to an inclusive workplace and is an equal opportunity employer; reasonable accommodations are available to applicants with disabilities or other medical conditions.

Requirements

  • At least 2 years of leadership experience in a similar role.
  • Ability to lead, coach, and develop teams to achieve goals.
  • Strong attention to detail, problem-solving, and organizational skills.
  • Effective time management and ability to prioritize in a dynamic environment.
  • Excellent communication and interpersonal skills.
  • Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
  • Ability to lift and carry up to 50 pounds as needed.
  • Meet the required minimum weekly shifts/hours; full-time schedule is 30–40 hours per week.
  • Availability during peak retail operations, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail operations or hospitality.

Responsibilities

  • Oversee inventory management, replenishment, order fulfillment, and operational standards.
  • Lead visual merchandising, promotional events, and store maintenance to uphold the brand and support sales.
  • Partner with the team to deliver exceptional service and contribute to store goals.
  • Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
  • Promote an inclusive, open, and collaborative team culture.
  • Follow company policies and help maintain a safe and enjoyable shopping experience.
  • Be punctual and maintain consistent attendance.

Benefits

  • Comprehensive healthcare and wellbeing benefits based on eligibility.
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