Operations Leader - Full Time
About The Position
As an Operations Leader at Sephora, you will help ensure the store runs efficiently and supports an exceptional client experience. You will lead the operations team, oversee inventory and merchandising, and coach team members. The role covers inventory management, replenishment, order fulfillment, operational standards, visual merchandising, promotional events, and store maintenance. You will also support client service and store goals, train and develop team members, promote an inclusive culture, and uphold company policies and safety standards. This is a full-time hourly, non-exempt position requiring 30–40 hours per week. Availability during peak retail operations—including nights, weekends, and holidays—and punctual, consistent attendance are required. The hourly pay range is $26.00–$30.00; the actual rate depends on relevant qualifications, experience, and other legitimate business factors. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility.
Requirements
- At least 2 years of leadership experience in a similar role; retail operations or hospitality experience is preferred.
- Ability to lead, coach, and develop teams to achieve goals.
- Strong attention to detail, problem-solving, and organizational skills.
- Effective time management and ability to prioritize in a dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
- Ability to lift and carry up to 50 pounds as needed.
- Meet the required minimum number of weekly shifts or hours; full-time schedule is 30–40 hours per week.
- Availability during peak retail operations, including nights, weekends, and holidays; punctuality and consistent attendance.
Nice To Haves
- Leadership experience in retail operations or hospitality.
Responsibilities
- Oversee inventory management, replenishment, order fulfillment, and compliance with operational standards.
- Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and support sales.
- Partner with the team to deliver exceptional service and contribute to store goals.
- Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
- Promote an inclusive culture in which everyone feels empowered.
- Follow company policies and help create a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
