operations Lead in Training, IC

Mister Car Wash•Houston, TX

About The Position

The Operations Lead in Training (OLIT) role is a 16-week training program designed to launch a leadership career at Mister Car Wash. The position develops hands-on operational skills and foundational leadership abilities in a fast-paced customer service environment. The trainee works closely with an experienced General Manager and builds the confidence, judgment, and business acumen needed to move into an Operations Lead role, with a path toward Assistant General Manager.

Requirements

  • At least 1 year of proven leadership experience leading a team, supervising shifts, or managing people in a customer-facing environment.
  • Enjoy working with people and bring positivity to interactions.
  • Lead by example, take ownership of work, and maintain high standards.
  • Stay motivated and goal-oriented in a fast-paced environment.
  • Thrive in team environments built on trust, accountability, and shared success.
  • Adapt quickly, stay curious, and be excited to begin a leadership journey.

Responsibilities

  • Deliver an excellent customer experience through Mister Car Wash’s signature wave, smile, and commitment to excellence.
  • Lead daily operations and help the team balance speed, quality, and teamwork.
  • Promote products and Unlimited Wash Club memberships while developing sales skills.
  • Approach each shift as an opportunity to learn, grow, and build leadership confidence.
  • Build trust, support teammates, and contribute to shared team success.

Benefits

  • Competitive pay
  • Great benefits
  • Meaningful recognition
  • Hands-on training and supportive mentorship through the Operations Leadership Program
  • Career growth opportunities
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