Operations Lead in Training, EX

Mister Car Wash • Santa Ana, CA

2d

About The Position

The Operations Lead in Training (OLIT) role is a 16-week training program intended to launch a leadership career at Mister Car Wash. Working closely with an experienced General Manager, the trainee develops hands-on operational skills and foundational leadership abilities in a fast-paced, customer-service environment. The training builds the confidence, judgment, and business acumen needed to step into an Operations Lead role, with a path toward Assistant General Manager.

Requirements

• At least 1 year of proven leadership experience, such as leading a team, supervising shifts, or managing people in a customer-facing environment.
• Enjoy working with people and bring positivity to interactions.
• Lead by example, take ownership of work, and maintain high standards.
• Stay motivated and goal-oriented in a fast-paced environment.
• Thrive in team environments built on trust, accountability, and shared success.
• Adapt quickly, stay curious, and be excited to begin a leadership journey.

Responsibilities

• Deliver an excellent customer experience through friendly service and a commitment to excellence.
• Lead daily operations and help the team balance speed, quality, and teamwork.
• Promote products and Unlimited Wash Club memberships while developing sales and leadership skills.
• Approach each shift as an opportunity to learn, grow, and build leadership confidence.
• Build trust, support teammates, and contribute to shared team success.

Benefits

• Competitive pay
• Great benefits
• Meaningful recognition
• Hands-on training and supportive mentorship through the Operations Leadership Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed