Operations Intern

Boyd Group Services • Round Lake, IL

3d • Onsite

About The Position

The Boyd Group Operations Intern position provides hands-on experience in the daily operations of a Gerber Collision & Glass repair facility. Interns work alongside the General Manager and shop team to gain exposure to business operations, workflow management, customer service, and the automotive collision repair industry. The internship is intended to help the intern apply knowledge gained in school in a real-world setting while supporting the shop’s daily operations and business objectives.

Interns gain practical experience in shop operations and business management, learn industry processes and procedures alongside the General Manager and team members, participate in operational activities and projects, and develop professional skills through hands-on learning and mentorship. The company describes the internship as an opportunity to share ideas and creativity while learning.

The position is performed on-site at an assigned Gerber Collision & Glass repair facility. Interns must follow company policies, procedures, and workplace safety guidelines. The job description notes that duties and responsibilities may change and that reasonable accommodations may be made for individuals with disabilities.

Requirements

• Strong verbal and written communication skills.
• Motivation and a desire to learn.
• Ability to work in a fast-paced, team-oriented environment.
• Strong organizational skills and attention to detail.
• Interest in business operations, management, or the automotive industry.
• Willingness to learn, ask questions, and take initiative.
• Strong interpersonal and communication skills.
• Ability to work collaboratively with team members.
• Ability to work on-site at an assigned Gerber Collision & Glass repair facility.
• Must follow company policies, procedures, and workplace safety guidelines.

Nice To Haves

• Currently enrolled in or recently graduated from a business, operations, automotive, or related educational program.
• Basic knowledge of Google Workspace or Microsoft Office tools.

Responsibilities

• Assist the General Manager with daily shop operations and administrative tasks.
• Gain exposure to workflow management, repair processes, scheduling, and customer service.
• Support operational projects and initiatives intended to improve shop efficiency.
• Learn about inventory management, shop procedures, and business operations.
• Collaborate with team members to understand the functions of a collision repair facility.
• Ask questions, take initiative, and actively participate in learning opportunities.
• Act in a way that is aligned with Boyd's Values.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed