Operations Intern

The Bluebird Group • Rogers, AR

1d • Onsite

About The Position

The Operations Intern - Digital Commerce supports day-to-day operational work for client businesses across major eCommerce and retail platforms. This is a working internship contributing to live client business alongside Operations and Client Strategy professionals. The intern will gain hands-on experience managing product listings, troubleshooting retailer issues, analyzing data, supporting projects, and helping ensure products remain accurate and available online. The role also includes ownership of a process improvement project from identification through implementation. The position is based in Bluebird's Bentonville, Arkansas office.

Requirements

• Be a current student or recent graduate pursuing a degree in Business, Operations, Supply Chain, Analytics, Marketing, Retail/Merchandising, or a related field.
• Have an interest in gaining experience in eCommerce, retail, digital commerce, operations, or supply chain.
• Proficiency with Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
• Strong problem-solving skills and willingness to investigate unfamiliar challenges.
• Proactive, clear written and verbal communication.
• Strong organizational skills and attention to detail.
• Ability to self-manage projects and follow through on commitments.
• Resourceful, self-directed learning approach and comfort seeking solutions.
• Collaborative, team-first mindset and desire to help others succeed.
• Curiosity about eCommerce platforms and retail operations.

Nice To Haves

• Previous coursework, internship experience, or exposure related to eCommerce or retail.
• Experience working with data, project management tools, or online retail platforms.
• Familiarity with Amazon or other major retailer/eCommerce platforms.

Responsibilities

• Support day-to-day management of client items across major eCommerce and retail platforms.
• Help ensure product listings are accurate, functioning correctly, and available to customers.
• Troubleshoot item, listing, and operational issues within retailer platforms and work toward resolution.
• Learn the operational requirements and capabilities of different eCommerce platforms and important retail and product attributes, including GTINs and hazardous materials requirements.
• Review data to identify discrepancies, operational issues, and potential chargeback opportunities.
• Investigate issues, gather relevant information, and help determine an appropriate path toward resolution.
• Communicate findings and updates to internal teams and client managers.
• Manage assigned projects and tasks in Bluebird's project management system; track needs, progress, and next steps to support accurate, timely completion.
• Communicate project status, roadblocks, and support needs proactively.
• Identify a team process for improvement or development and own a semester-long improvement project from idea through completion.
• Collaborate with Operations, Client Strategy, and other Bluebird teams to support client initiatives.
• Learn how operational execution connects to clients' broader retail and eCommerce strategies and contribute to a collaborative team environment.

Benefits

• Hands-on experience working on real client business with a dedicated team.
• Practical experience managing products and solving operational challenges across major eCommerce platforms.
• Exposure to the systems, processes, and data behind digital commerce.
• Experience troubleshooting business issues and communicating solutions to internal teams.
• Ownership of a process improvement project.
• Cross-functional exposure to Operations, Client Strategy, and other areas of Bluebird.
• A foundation in eCommerce operations and operational excellence in retail.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed