Operations Intern

E.W. Wylie•Fargo, ND

16h•Onsite

About The Position

The Operations Intern gains real-world experience in transportation while supporting operational and business initiatives across the organization. Through rotational assignments, the intern works alongside operations teams to learn the transportation management system (TMS), understand freight management, communicate with and dispatch drivers, and gain firsthand experience with daily trucking operations. The intern also takes ownership of projects and collaborates with leadership on process improvements and technology- and AI-enabled initiatives. The internship is intended to build a practical understanding of trucking operations, business processes, and how technology can improve efficiency and support decision-making. This is an on-site internship in Fargo, North Dakota. It is expected to begin in January, with a flexible part-time schedule during the academic year and full-time hours during the summer, typically 8:00 AM–5:00 PM. Pay is competitive and commensurate with experience.

Requirements

High school diploma or equivalent, and current enrollment in a college or university program; an equivalent combination may be considered.
Currently pursuing a degree in logistics, supply chain, business, or a related field.
Demonstrated interest in transportation operations or process improvement.
Ability to work part-time during the academic year and full-time during the summer.
Authorized to work in the United States.
Ability to evaluate processes and identify meaningful improvement opportunities.
Ability to communicate ideas and findings clearly, verbally and in writing.
Comfort balancing operational and business-focused responsibilities.
Ability to manage academic and work commitments effectively.
Interest in how technology and AI can enhance business operations.
Strong attention to detail and organizational skills.

Nice To Haves

Prior internship, project-based, or professional work experience.
Coursework or experience related to operations, process improvement, or business analysis.
Familiarity with workflow tools, data analysis, or emerging business technologies.
Interest in pursuing a full-time role following graduation.

Responsibilities

Support daily operational activities, including learning the TMS, driver communication, dispatch processes, and other core transportation functions.
Contribute to special projects and business initiatives focused on operational and process improvement.
Rotate through areas such as operations, safety, and maintenance to develop a broad understanding of the organization.
Observe workflows, evaluate inefficiencies, and identify opportunities for improvement.
Develop and present recommendations, including technology- or AI-enabled solutions.
Participate in learning and development opportunities throughout the internship.