Operations & Event Technology Coordinator

Edgefactory Inc.•Orlando, FL

17h•$40,000 - $49,500•Onsite

About The Position

The Operations & Event Technology Coordinator keeps edgefactory's Operations & Event Technology departments running day to day. The role supports the systems, equipment, logistics, and administrative functions that enable the department to prepare shows, manage assets, and execute events. Working closely with the Event Technology Coordinator, Event Technology Manager, and Asset Manager, the coordinator also provides administrative and logistical support to the Director of Operations & Event Technology. This hands-on role supports equipment preparation, inventory maintenance, office operations, and event logistics to help keep the department organized and ready for projects. The position covers operations and asset support, event technology coordination, first-level technology and IT support, and department administration. The schedule is Monday through Friday, with office hours of 9:00 AM to 6:00 PM. Travel, evenings, weekends, and extended production hours may be required based on event schedules. The role is located in Orlando, Florida; relocation is not provided.

Requirements

At least 2 years of experience in operations coordination, event coordination, asset management, production logistics, or a similar role.
Strong organizational skills and exceptional attention to detail.
Ability to manage multiple projects, schedules, and priorities simultaneously.
Experience with Microsoft 365, including SharePoint and OneDrive.
Familiarity with inventory tracking and basic hardware setup.
Strong written and verbal communication skills.
Comfort with spreadsheets, documentation, and scheduling tools.
Ability to lift and move production and technology equipment.
Self-starter who takes ownership and follows through.
Willingness to travel and work evenings, weekends, and extended production hours as required by event schedules.
Associate or bachelor's degree in Operations, Event Management, Information Technology, Media Production, or a related field, or equivalent professional experience.

Nice To Haves

Experience in live events or event production.
Familiarity with AV or event technology workflows.
Experience with warehouse operations or inventory systems.
Exposure to digital asset management.
Experience working with external IT providers.
Knowledge of Asana or similar workflow tools.

Responsibilities

Support systems, inventory, and workplace operations, including fixed asset inventories and company hardware records.
Assist with computer deployments and workstation setup.
Organize and maintain the warehouse, IT room, and storage areas.
Track shipping, receiving, exports, and imports.
Support SharePoint, OneDrive, company file organization, digital asset libraries, photo archives, and media storage.
Perform routine storage audits and maintain clean file structures.
Assist with office setup, supplies, meeting spaces, and facility readiness.
Coordinate equipment preparation, scheduling, and logistics for assigned events.
Assist with pull sheets, prep lists, run-of-show documentation, and event checklists.
Coordinate with producers, technicians, vendors, and rental houses to keep show preparation on track.
Track equipment through preparation, deployment, return, and maintenance.
Maintain event calendars, trackers, and department schedules.
Assist with purchase orders, rental paperwork, and show documentation.
Support load-in and load-out logistics and provide on-site support as needed.
Identify scheduling conflicts, equipment shortages, and logistical risks before they affect production.
Stay current with production technologies, project management methodologies, AI tools, and industry best practices.
Support departmental planning, operational initiatives, hiring efforts, and strategic projects as needed.
Provide first-level support for everyday technology needs and handle routine IT requests, coordinating escalations with the external IT provider.
Support file access, remote desktop requests, software updates, user account requests, email forwards, aliases, and distribution groups.
Research and test office technology, software, and workflow improvements.
Maintain department documentation, SOPs, and internal processes.
Coordinate departmental meetings, schedules, and recurring administrative tasks.
Monitor shared department inboxes and route requests appropriately.
Support the Director of Operations & Event Technology with administrative projects, reporting, and department initiatives.
Assist with vendor communication, purchasing coordination, and equipment documentation.
Maintain department dashboards, trackers, and reporting systems.
Lead by example through professionalism, collaboration, accountability, and continuous improvement.