Event Technology Coordinator

First Global Management Services, Inc.•Jersey City, NJ

5h•$63,291 - $72,785•Hybrid

About The Position

The Event Technology Coordinator supports FIRST’s event technology team with registration websites, app builds, event technology, and database management. The role helps maintain consistent and accurate information across new and existing data, generate registration lists, and provide event and meeting coordination support to the event delivery team as needed. It may involve limited domestic and/or international travel, including periodic onsite support for attendee logistics and registration.

Requirements

At least 1 year of experience in attendee data management and event technology, including entry-level meeting planning and coordination with registration and event technology, or relevant internship experience.
Intermediate proficiency in Microsoft Office, with a focus on Excel.
Ability to manage multiple projects simultaneously.
Good written and oral communication skills at all levels.
Motivation, initiative, ability to take direction and work independently, and ability to think innovatively.
Flexibility to work outside normal business hours, including evenings and weekends, and to travel when required for onsite events.

Nice To Haves

Bachelor’s degree preferred.
Experience with registration website platforms such as Cvent, Splash, Certain, Aventri, or Eventbrite; other registration website platforms are also relevant.
General knowledge of HTML and CSS.

Responsibilities

Support event registration websites, app builds, and other technological aspects of events.
Manage databases to ensure information is consistent and new and existing data is accurate; generate lists.
Communicate with internal and external clients and respond to client queries within agreed service level agreements.
Contact clients to obtain relevant event information.
Coordinate name badges, tent cards, place cards, departure notices, email confirmations, agendas, signage, and related materials as appropriate.
Lead onsite registration procedures, including training temporary staff and monitoring attendee participation.
Travel periodically to oversee attendee logistics and registration for offsite events.
Create and distribute post-event client surveys.
Manipulate lists to provide team members with registration data, year-on-year statistics, and insight into event elements and analytics.
Track and maintain time spent on projects to accurately reflect work completed.

Benefits

Medical, dental, and vision coverage, including the option of a high-deductible health plan with a health savings account.
401(k).
Five flexible spending account options.
Generous paid time off allowance.
Employee Assistance Program.
Life, disability, and pet coverages.
Wellness stipend.
Mobile phone allowance.
Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo, and other services.
Aura Identity Theft Protection.
Eligibility for an annual discretionary bonus.
Potential opportunities to work on projects across different locations.