Event Coordinator

Dave & Buster's•Orland Park, IL

6d•$17 - $22

About The Position

The Event Coordinator supports the sales department by handling administrative functions and confirming event details so the store operates efficiently. The role also participates in the sales process and books social events. The Event Coordinator works with event hosts, Sales, Management, and Operations to meet guest needs, maintain accurate event documentation, and support successful event execution. The position includes other duties as assigned.

Requirements

Friendly demeanor and a “You Got It” attitude.
Good decision-making skills and effective communication with guests, the Sales Team, and the Management Team.
Ability to communicate clearly and regularly with Operations, the Sales Team, and guests.
Ability to clearly convey guests’ needs to Operations and other team members.
Strong organizational skills.
Strong verbal skills.
Ability to analyze basic data to support decision-making by Operations and the Sales Team.
Ability to read and communicate in English.

Responsibilities

Meet special event guests’ needs and communicate host requests so contracts are updated accordingly.
Respond to requests for proposals and calls for social events, converting inquiries into booked business.
Conduct site tours as needed.
Distribute paperwork promptly and accurately for pop-up parties, coordinating with management to ensure appropriate staffing.
Provide sales department administrative support, including following up on calls, emails, and tasks with event hosts after a sale is closed.
Communicate changes to banquet event orders (BEOs) and updated signed contracts to Operations.
Follow up on accounts receivable, collect payment information, and close remaining balances.
Submit check requests and invoices as needed.
Ensure Operations has the most up-to-date BEO for each event.
Offer upselling opportunities to event hosts after a sale is closed.
Take on other duties as assigned and assist team members as needed.