Event Operations Coordinator

On Board Experiential•San Francisco, CA

7d•Hybrid

About The Position

The Event Operations Coordinator is an integral member of the team responsible for managing and producing client programs and internal initiatives. Reporting to a senior Event Operations team member, the coordinator supports the planning, development, activation, and wrap-up stages of programs, both in the office and onsite. The role helps ensure that work under approved client statements of work is delivered professionally, accurately, accountably, and on time, meeting program objectives and supporting client and agency satisfaction. On Board Experiential (OBE) is a global experiential marketing agency that partners with brands to create culture-shaping experiences. The company has offices in Los Angeles, New York, San Francisco, and London, and activates globally. OBE describes its workplace as people-focused and welcoming of employees’ lived experiences, ideas, and perspectives. Its stated team activities and support include recovery days, company offsites, and happy hours. The position uses a hybrid schedule with at least two days in the office and requires travel up to 50% of the time. The role may involve nontraditional hours, including some nights and weekends as deadlines dictate. Compensation is listed as $70,304–$77,652 annually, with the final amount determined based on experience, relevant skills, certifications, market pay, and demand for the role.

Requirements

BA/BS in marketing, business administration, communications, or a related field.
1–3 years of experience in marketing, promotions, and/or events, including onsite event experience.
Strong interpersonal communication skills and ability to interact with clients and internal teams at different organizational levels.
Ability to connect authentically with others and respect diverse perspectives.
Ability to build trust and respect through communication and listening.
Creative thinking and willingness to pursue innovation beyond the expected.
Experience with brand management and maintaining brand integrity and quality.
Strong attention to detail, accuracy, and organizational skills.
Ability to manage competing priorities and deadlines.
Self-motivated, with the ability to work independently and as part of a team.
Awareness of social media trends and understanding of how to use online methods to promote engagement.
Ability to work collaboratively with internal teams and clients.
Ability to learn and use office management platforms, including Office 365, Keynote, Google Drive, Smartsheet, Slack, and Zoom.
Natural curiosity and an ongoing drive to learn and grow professionally and personally.
Flexibility to work nontraditional hours, including some nights and weekends as deadlines dictate.
Ability to lift up to 25 pounds and remain on one's feet for extended periods.
Willingness to work a hybrid schedule with at least two days in the office and travel up to 50% of the time.

Nice To Haves

Experiential marketing agency experience.

Responsibilities

Prepare materials, documents, meeting agendas, and communications for clients and internal teams.
Track deliverables across Event Operations and cross-functional teams, including Production, Creative, Strategy, and Tech, and update key documents.
Participate in weekly internal and external status meetings as required, recording detailed and accurate notes and action items.
Ensure assigned program responsibilities are completed, delivered, and implemented during pre-production planning.
Manage assigned areas of program execution onsite.
Participate in program teardown meetings, internal and client recap decks, and client KPI measurement reporting.
Join or lead internal agency initiatives and task forces, including offsite planning for department and agency needs.