Operations Coordinator - McCormick Tribune Ice Rink in Millennium Park
About The Position
The Operations Coordinator at McCormick Tribune Ice Rink in Millennium Park is responsible for varied daily duties and for providing participants with a quality program experience. The coordinator works closely with program leaders and internal departments to carry out facility operations and programming. The role assists with developing and executing ice programs, camps, leagues, and tournaments; managing facility schedules; developing programming for a range of markets; tracking and reporting programs and attendance; and overseeing programs and special activities. The coordinator also supervises, trains, manages, and motivates team members and supports event setup and execution, including assigning changeover personnel. Other special projects and duties may be assigned by the Operations Director. This is a seasonal, full-time, exempt position based in Chicago, Illinois, reporting to the Operations Manager. The work may involve indoor or outdoor settings, extended periods of sitting or standing, computer use, lifting up to 50 pounds, and intermittent noise.
Requirements
- A proven track record of developing, marketing, and selling recreation and training programs.
- Knowledge of audio and visual programming and development.
- Excellent interpersonal, problem-solving, and negotiating skills.
- Ability to work as a team player.
- Verbal and written communication skills.
- Excellent computer skills, including Word, Excel, and PowerPoint.
- Ability to work flexible schedules, including weekends, nights, and holidays.
- Current CPR/First Aid certifications, or willingness to obtain them within a specified period.
- Ability to lift 50 pounds.
- Ability to sit or stand for extended periods indoors or outdoors.
- Ability to operate a computer.
Nice To Haves
- Bachelor’s degree in recreation, sports management, or a related field.
- Three to five years of appropriate experience.
Responsibilities
- Assist the Operations Manager with developing and executing the facility’s ice programs, camps, leagues, and tournaments.
- Manage ongoing facility schedules.
- Assist in developing programming for corporate, group, adult, youth, family, and special-interest markets.
- Track and report weekly programs and attendance.
- Oversee programs and special activities.
- Supervise, train, manage, and motivate team members.
- Support operational functions, including event setup and execution, attending scheduled events and meetings, and assisting other departments during outside or special events.
- Assist with assigning changeover personnel to set up and tear down events accurately and efficiently.
- Complete special projects, daily assignments, and other duties as directed by the Operations Director.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
