Operations Consultant - Sanctions Screening Center of Excellence
About The Position
The Operations Consultant supports the Sanctions Screening Center of Excellence (SSCoE), part of Global Payment Operations. SSCoE reviews Bank of America customers and transactions to ensure compliance with the bank’s Economic Sanctions Program, serving multiple lines of business and providing timely, accurate review of sanctions alerts. The team also supports client-facing teams and clients with compliance education and improvements to the quality of customer and transaction data. The role is responsible for resolving complex day-to-day operational problems and researching and executing complex transactions. It also uses discretion to advise on the design, development, and implementation of products, systems, and services in an operations environment. The position is based at the Villa Park Operations Center in Richmond, Virginia, works 40 hours per week on a first shift schedule, and is scheduled Saturday through Wednesday.
Requirements
- At least 2 years of experience in Operations or Compliance; economic sanctions experience is highly desired.
- Experience and knowledge of economic sanctions program requirements and sanctions-alert disposition, or extensive experience with WTX and/or ACH.
- Experience in client due diligence and KYC.
- Highly organized, action-oriented, and committed to achieving sustainable results; makes timely, fact-based decisions.
- Analytical and detail-oriented.
- Able to work under pressure, meet deadlines, and navigate change.
- Able to work independently and as part of a team.
- Strong risk framework and approach.
- Able to prioritize, use initiative, and be flexible.
- Good oral and written communication skills.
- PC proficiency and excellent keyboarding and typing skills.
- Able to work additional hours outside the standard schedule as business needs dictate.
Nice To Haves
- Experience in Global Banking & Markets business processes.
- Knowledge of Excel, Word, and Outlook.
- Team-player attitude, enthusiasm, and commitment.
- Ability to monitor workflow and team progress and provide feedback to the manager or team.
- Ability to monitor escalations from lines of business and respond in a timely manner.
- Ability to coordinate with other sites and regions to ensure daily SSCoE goals are met.
- Ability to provide training to new hires and upskill existing associates.
- Ability to keep training materials updated as the environment changes.
Responsibilities
- Review a variety of transactions and relationships for sanctions concerns.
- Ensure compliance with regulators, including the Office of Foreign Assets Control (OFAC).
- Monitor queue volumes and priorities.
- Communicate with lines of business to obtain information or advise them of adverse decisions.
- Advise on the design, development, and implementation of complex products, systems, and services in an operations environment, using discretionary judgment.
- Advise on projects and direct team activities related to special initiatives.
- Serve as a technical expert in the assigned area, explaining operations processes and their implications for other groups.
- Consult on current-state processes, develop alternative future-state approaches, and facilitate implementation with a clear approach to program or initiative setup, execution, and control.
- Identify and recommend responsibilities and accountabilities for key programs and projects.
Benefits
- Benefits eligibility
- Paid time off
- Annual discretionary incentive eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
