Operations Analyst - Sanctions Screening Center of Excellence

Bank of America•Scranton, PA

12d•$25 - $33•Onsite

About The Position

The Operations Analyst works in Bank of America’s Sanctions Screening Center of Excellence (SSCoE), part of Global Payment Operations. SSCoE reviews the bank’s customers and transactions to ensure compliance with its Economic Sanctions Program, supporting eight lines of business with global, regional, and local capabilities. The team also supports client-facing teams and clients by providing compliance-program education and encouraging better-quality customer and transaction data. The role analyzes day-to-day business issues, researches and resolves identified problems, supports established procedures, performs routine analytics, creates reports, and completes exception processing. The position investigates and processes sanctions alerts and transactions, supports operational implementations and changes, and helps ensure accurate, efficient, and compliant operations. The schedule is Sunday through Thursday, on first shift, for 40 hours per week. Overtime may be required.

Requirements

At least 1 year of experience in financial services, operations, compliance, sanctions, or a related risk management environment.
Experience working in a highly regulated, production-driven environment focused on compliance, accuracy, and risk mitigation.
Ability to remain focused in a repetitive environment.
Ability to navigate multiple systems while maintaining data integrity.
Analytical and detail-oriented, with the ability to make accurate and timely decisions.
Good oral and written communication skills.
PC proficiency and excellent keyboarding, typing, and data-entry skills.
Ability to work independently and as part of a team.
Ability to work overtime as required.
Availability to work Sunday through Thursday.

Nice To Haves

Previous economic sanctions, AML, wire transaction, and/or compliance experience.
College degree or equivalent work experience.
Brings new ideas to teams to drive innovation and develop unique solutions.
Works effectively among diverse viewpoints to determine the best path forward.
Connects with diverse clients to understand future business needs and demonstrates continuous learning.
Participates in and drives collaborative efforts to advance tools, technology, and ways of working to serve an evolving client base.
Values diversity and its role in reflecting, connecting with, and meeting the diverse needs of clients and employees.

Responsibilities

Investigate Office of Foreign Assets Control (OFAC) alerts for domestic and international consumer, commercial, and wholesale bank businesses or service functions.
Review and process OFAC transactions to meet compliance requirements.
Perform item-processing functions under moderate supervision within a process with built-in checks and balances.
Ensure quality service and effective, efficient operational support for internal business partners and/or external customers or clients.
Complete basic-level reporting.
Assist with coordinating implementation of products, services, and operational solutions.
Support the design, documentation, implementation, and monitoring of new products and services.
Provide guidance regarding procedural, technical, and operational changes.
Expand business-product knowledge within the operations environment.
Build relationships with partners and teammates.
Inspect data to identify issues and trends.
Collect and interpret data to validate operational processes.
Research and resolve day-to-day issues identified within the business unit.
Support defined procedures, routine analytics, reporting, and exception processing.