Operations Analyst - Sanctions Screening Center of Excellence

Bank of America•Charlotte, NC
•Onsite

About The Position

The Operations Analyst will work in Bank of America’s Sanctions Screening Center of Excellence (SSCoE), part of Global Payment Operations. SSCoE reviews customers and transactions across the bank’s lines of business to support compliance with the Economic Sanctions Program, providing timely and accurate review of sanctions alerts and support to client-facing teams and clients. The role analyzes day-to-day operational issues, researches and resolves issues within the business unit, supports defined procedures and routine analytics, creates reports, and completes exception processing. Work is performed under moderate supervision within processes that include built-in checks and balances. The position is based at the Villa Park Operations Center in Richmond, Virginia, follows a Tuesday–Saturday schedule, and is a first-shift role with 40 hours per week.

Requirements

  • At least 1 year of experience in financial services, operations, compliance, sanctions, or a related risk management environment.
  • Experience working in a highly regulated, production-driven environment focused on compliance, accuracy, and risk mitigation.
  • Ability to remain focused in a repetitive environment.
  • Ability to navigate multiple systems while maintaining data integrity.
  • Analytical and detail-oriented, with the ability to make accurate and timely decisions.
  • Good oral and written communication skills.
  • PC proficiency and strong keyboarding, typing, and data-entry skills.
  • Ability to work independently and as part of a team.
  • Ability to work overtime as required.
  • Work Tuesday through Saturday.

Nice To Haves

  • Previous Economic Sanctions, AML, wire transaction, and/or compliance experience.
  • College degree or equivalent work experience.
  • Brings new thoughts and ideas to teams to drive innovation and unique solutions.
  • Works among diverse viewpoints to determine the best path forward.
  • Experience connecting with a diverse set of clients to understand future business needs and a continuous-learning mindset.
  • Participates in and drives collaborative efforts to advance tools, technology, and ways of working for an evolving client base.
  • Values diversity to reflect, connect with, and meet the diverse needs of clients and employees.

Responsibilities

  • Investigate OFAC alerts for domestic and international consumer, commercial, and wholesale bank businesses or service functions.
  • Review and process OFAC transactions to meet compliance requirements.
  • Perform item-processing functions under moderate supervision within processes that have built-in checks and balances.
  • Provide quality service and effective, efficient operational support to internal business partners and/or external customers and clients.
  • Complete basic-level reporting.
  • Assist with coordinating implementation of products, services, and operational solutions.
  • Support the design, documentation, implementation, and monitoring of new products and services.
  • Provide guidance regarding procedural, technical, and operational changes.
  • Expand knowledge of business products within the operations environment.
  • Build relationships with business partners and teammates.
  • Inspect data to identify issues and trends.
  • Collect and interpret data to validate operational processes.

Benefits

  • Paid time off
  • Benefits eligibility
  • Resources and support for employees
  • Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness
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