Operations Consultant - Global Payment Operations Reconcilement

Bank of America•Scranton, PA
•$59,700 - $96,300•Onsite

About The Position

The Operations Consultant supports the GPO Reconciliation Center of Excellence (COE), specifically its accounting control team, and works directly with senior leadership to drive continuous process improvement. The role focuses on process excellence, integrating initiatives into the line of business, educating employees on new and existing processes, and working with leaders and employees to improve workflows and process knowledge. The position handles day-to-day resolution of complex problems and researches and executes complex transactions for a business unit or site. It provides advisory expertise on the design, development, and implementation of products, systems, and services in an operations environment, using discretion within project management methodologies. The role also oversees initiatives related to line-of-business-owned general ledger and bank operating accounts, and supports adherence to enterprise policies, standards, and controls.

Requirements

  • At least 3 years of operational accounting experience, with working knowledge of processes and applicable policies and regulations.
  • Previous experience with general ledger.
  • Thorough understanding of debits and credits.
  • Ability to multitask and meet specific performance goals.
  • Excellent problem-solving skills.
  • Detail-oriented, self-motivated, and assertive.
  • Ability to work flexible schedules and adapt quickly to change.
  • Consistent demonstration of leadership skills.
  • Excellent verbal and written communication skills.
  • Ability to work well both in a team environment and independently.
  • Excellent research, analytical, and decision-making skills.
  • Proficiency using MS Excel.

Nice To Haves

  • Experience with systems such as Recon Plus, PIX, eLedger, FDES, BOSS, Content Navigator, MSS, BFT, Cashpro, and TSYS.

Responsibilities

  • Support the GPO Reconciliation COE accounting control team.
  • Oversee initiatives related to line-of-business-owned general ledger and bank operating accounts.
  • Ensure adherence to enterprise policies, standards, and controls, including Account Reconciliation, Global Bank Account, and Process Management requirements.
  • Follow established procedures and guidelines while using multiple systems and tools.
  • Apply subject matter expertise in general ledger debits, credits, and source codes to interpret and understand account activity.
  • Advise on the design, development, and implementation of complex products, systems, and services in an operations environment.
  • Advise on projects and direct team activities related to special initiatives.
  • Provide technical expertise on assigned areas, including the business unit's operations processes and their implications for other operations groups.
  • Assess present-state processes, develop alternative future-state approaches, and facilitate implementations with a clear approach to initiative setup, execution, and control.
  • Identify and recommend responsibilities and accountabilities for key programs and projects.
  • Integrate initiatives into the line of business and educate employees on new and existing processes.
  • Work with leaders and employees to identify and implement improvements to workflows and process knowledge.

Benefits

  • Benefits eligibility.
  • Access to paid time off.
  • Resources and support for employees.
  • Eligibility to participate in the annual discretionary incentive plan.
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