Operations Consultant - Global Ops

Bank of America • Atlanta, GA

8d • $59,700 - $96,300 • Onsite

About The Position

Bank of America’s Global Operations is seeking an Operations Consultant for its Equipment Finance & Leasing Operations team. The role resolves complex day-to-day problems and researches and executes complex transactions for multiple sites or larger business units. The consultant serves as a technical expert, guides less experienced associates, trains associates and Business Partners on new and complex initiatives, and builds relationships with Business Partners across lines of business. The position requires an in-depth understanding of operations processes and how they affect other operations groups and company divisions.

The consultant advises on operations products, systems, services, and projects; evaluates current processes and develops and implements future-state approaches; and supports program and initiative execution and control. Core operational work includes reviewing lease and loan documentation and pricing files for system setup, processing outgoing wires to third-party investors, performing general ledger reconciliations, and accurately calculating book balances for the line of business. The role also provides timely, professional service to customers and communicates issues to appropriate parties.

Requirements

• At least 3 years of experience in general accounting and general ledger activity.
• Excellent verbal and written communication skills, including presentation skills.
• Excellent math skills.
• Project management skills and high attention to detail.
• Critical-thinking skills.
• Proficiency with Microsoft Excel.
• Time-management abilities.
• Ability to multitask and work well within a team setting.
• Prior experience with report-writing tools such as TOAD and Alteryx.
• Minimum education requirement: High School Diploma, GED, secondary school, or equivalent.

Nice To Haves

• Bachelor’s degree in Accounting or Business.

Responsibilities

• Advise on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment.
• Advise on projects and direct team activities related to special initiatives.
• Serve as a technical expert in the assigned area and explain operations processes and their implications for other operations groups.
• Assess present-state processes, develop future-state alternatives, and facilitate implementation with a clear approach to program or initiative setup, execution, and control.
• Identify and recommend responsibilities and accountabilities for key programs and projects.
• Review lease and loan documentation and pricing files for financial accuracy and setup on the system of record.
• Process outgoing wires to third-party investors.
• Perform general ledger reconciliations.
• Calculate book balances accurately and provide them to the line of business.
• Provide consistently high-quality customer service in a timely manner; respond to information requests, communicate issues to appropriate parties, and ensure customer responses are prompt, professional, and courteous.
• Provide work direction, guidance, expertise, and training to less experienced associates and Business Partners on new and complex initiatives.

Benefits

• Benefits eligibility.
• Access to paid time off.
• Eligibility to participate in the annual discretionary incentive plan, with awards based on individual performance and behavior, line-of-business or group performance and contributions, and overall company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED