Operations Associate Temporary, Part Time - University Village

Reformation•Seattle, WA

8d•Onsite

About The Position

The Operations Associate supports daily store operations at Reformation’s University Village location. The role focuses on standardizing store processes, supporting inventory control and merchandising, and maintaining a clean, organized, and brand-aligned store environment. The associate helps achieve store goals while contributing to a positive customer shopping experience. This is a temporary, part-time position requiring at least 20 hours and at least three workdays per week. Weekend availability is required, and the schedule may include days, nights, weekends, and holidays as business needs require.

Requirements

At least 1 year of relevant experience in a fast-paced, creative service environment.
Familiarity with user functionality of desktop, mobile, tablet, and digital technologies.
Experience working with a sales or retail organization and/or an operationally intensive business.
Ability to work in a fast-paced setting.
Strong interpersonal skills and ability to interact effectively with diverse personalities.
Self-motivation and a driven approach to taking on new challenges at work and in one’s career.
Availability to work a minimum of 20 hours per week and at least 3 days per week, including weekends.
Ability to work a flexible schedule that may include days, nights, weekends, and holidays as required by business needs.

Responsibilities

Support operational efforts required to achieve store goals and maintain seamless store procedures.
Follow established processes to track in-store inventory accurately.
Track, receive, and process inbound inventory shipments.
Complete inventory tasks, including inbound and outbound store transfers, shipment processing, and omnichannel order processing.
Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing merchandise in the back of house.
Support markdowns when applicable.
Submit facilities tickets to support maintenance, presentation, and organization.
Organize store supplies and maintain a back-of-house environment that reflects brand and concept standards.
Prepare and deliver customer fitting rooms quickly and accurately.
Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
Replenish the sales floor as products sell to maintain visual presentation and inventory levels.
Support visual merchandising as new products arrive and adjust displays when products sell out or sell through.
Execute visual displays and mannequins when directed.
Deliver an extraordinary customer experience and receive strong service-evaluation feedback and scores.
Contribute to loss prevention throughout the business.
Follow the time and attendance policy.
Help maintain an inspiring store environment where products are easily accessible.
Reflect Reformation’s core values and culture, and maintain a professional, healthy, and productive work environment.

Benefits

Employer-sponsored private medical insurance for eligible employees.
Dental insurance for eligible employees.
Vision insurance for eligible employees.
Commuter benefits.
Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
Fertility care support through Carrot, including up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
Yearly donations to community efforts.
Clothing discount.
Culture events, including Ref Values week and Volunteer Time Off.
Opportunities for growth.