Temporary Operations Associate, Part Time - Greenwich

Reformation • Greenwich, CT

6d • $17 - $19 • Onsite

About The Position

The Operations Associate supports daily store operations at Reformation, helping standardize processes, maintain merchandising, and keep the store clean, organized, and aligned with brand standards. The role supports store goals and inventory control while contributing to a positive customer shopping experience.

The position is part time and requires availability for at least 20 hours per week and at least three days per week, including weekends. A flexible schedule may include days, nights, weekends, and holidays when required by business needs. The role is based in Greenwich.

Requirements

• At least 1 year of relevant experience in a fast-paced, creative service environment.
• Familiarity with the user functionality of desktop, mobile, tablet, and digital technologies.
• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• A driven approach to taking on new challenges and self-motivation for work and career.
• Availability to work a minimum of 20 hours per week and a minimum of 3 days per week, including weekends.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

• Support operational efforts required to achieve store goals and maintain seamless store procedures.
• Follow processes and procedures to track in-store inventory accurately.
• Track, receive, and process inbound inventory shipments.
• Complete inventory tasks, including inbound and outbound store transfers, shipment processing, and omnichannel order processing.
• Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing products in the back of house.
• Support markdown processes when applicable.
• Submit facilities tickets to support maintenance, presentation, and organization.
• Organize store supplies and maintain the back of house according to brand and concept standards.
• Prepare and deliver customer fitting rooms quickly and accurately.
• Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
• Replenish the sales floor as products sell to maintain visual presentations and inventory levels.
• Support visual merchandising as new products arrive and adjust presentations when products sell out or through.
• Execute visual displays and mannequins when directed.
• Contribute to extraordinary customer experiences and strong service evaluation results.
• Contribute to loss prevention in all areas of the business.
• Uphold the time and attendance policy.
• Help maintain an inspiring store environment where products are easily accessible.
• Reflect Reformation’s core values and culture, and maintain a professional, healthy, and productive work environment.
• Bring an ambitious and passionate attitude to work.

Benefits

• Employer-sponsored private medical, dental, and vision insurance for eligible employees.
• Commuter benefits.
• Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
• Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• Yearly donations to community efforts.
• Clothing discount.
• Culture events, including annual Ref Values week and Volunteer Time Off.
• Opportunities for growth and collaboration with colleagues around the world.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed