Temporary Operations Associate, Part Time - SouthPark

Reformation•Charlotte, NC
•$17 - $19•Onsite

About The Position

The Operations Associate supports the store’s daily operations, standardizes store processes, assists with merchandising, and maintains a clean, organized environment. The role contributes to store goals and inventory control while helping create a positive shopping experience. Responsibilities span receiving and processing shipments, inventory and order tasks, maintaining back-of-house standards, supporting customers and the sales floor, executing visual merchandising, and contributing to loss prevention and a productive workplace. The position is temporary and part-time, with a minimum availability of 20 hours per week across at least three days per week, including weekends. Flexible scheduling may include days, nights, weekends, and holidays when required by business needs.

Requirements

  • At least 1 year of relevant experience in a fast-paced, creative service environment.
  • Familiarity with desktop, mobile, tablet, and digital technology functionality.
  • Experience working with a sales or retail organization and/or an operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and ability to interact effectively with diverse personalities.
  • Self-motivation and a driven approach to taking on new challenges.
  • Availability for at least 20 hours per week and at least 3 days per week, including weekends.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

  • Support operational efforts required to achieve store goals and maintain seamless store procedures.
  • Use store processes and procedures to track inventory accurately.
  • Track, receive, and process inbound inventory shipments.
  • Complete inventory tasks, including inbound and outbound store transfers, shipment processing, and omnichannel order processing.
  • Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing products in the back of house.
  • Support markdowns when applicable.
  • Submit facilities tickets to support store maintenance, presentation, and organization.
  • Organize store supplies and maintain back-of-house standards.
  • Prepare and deliver customer fitting rooms quickly and accurately.
  • Prepare customer purchases in accordance with brand standards, including preparing, folding, and bagging products.
  • Replenish the sales floor as products are sold to maintain visual presentation and inventory levels.
  • Support visual merchandising tasks as new products arrive and adjust displays when products sell out or through.
  • Execute visual displays and mannequins when directed.
  • Contribute to loss prevention across the business.
  • Uphold time and attendance policies and bring an ambitious, passionate attitude to work.
  • Help maintain an inspiring store environment where products are easily accessible.
  • Reflect Reformation’s core values and culture and maintain a professional, healthy, and productive work environment.

Benefits

  • Employer-sponsored private medical, dental, and vision insurance for eligible employees.
  • Commuter benefits for eligible employees.
  • Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
  • Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned funds.
  • Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
  • Yearly donations to community efforts.
  • Clothing discount.
  • Culture events, including Ref Values week and Volunteer Time Off.
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