Operations Associate, Temporary Part-Time - Nashville

Reformation • Nashville, TN

1d • Onsite

About The Position

Reformation is hiring a temporary, part-time Operations Associate in Nashville to support daily store operations, standardize processes, assist with merchandising and inventory control, and maintain a clean, organized, brand-aligned store environment. The role supports store goals while helping create a positive customer shopping experience. The schedule requires availability for at least 20 hours per week and at least three days per week, including weekends, with flexibility to work days, nights, weekends, and holidays if needed by the business.

The Operations Associate handles inbound inventory and store transfers, processes shipments and omnichannel orders, supports markdowns, organizes supplies and the back of house, and helps maintain store facilities and presentation. The role also supports fitting rooms, customer purchases, sales-floor replenishment, visual merchandising, loss prevention, and a professional, productive store environment. The anticipated base hourly pay range is $17–$19, depending on relevant factors.

Requirements

• At least 1 year of relevant experience in a fast-paced, creative service environment.
• Familiarity with desktop, mobile, tablet, and digital technology user functionality.
• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Self-motivation and a driven approach to taking on new challenges.
• Availability to work a minimum of 20 hours per week and a minimum of 3 days per week, including weekends.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

• Support operational efforts required to achieve store goals and maintain seamless store procedures.
• Follow processes and procedures to track in-store inventory accurately.
• Track, receive, and process inbound inventory shipments.
• Complete inventory tasks, including inbound and outbound store transfers, shipment processing, and omnichannel order processing.
• Receive, hang, steam, tag when applicable, and organize shipments in the back of house.
• Support markdown processing when applicable.
• Submit facilities tickets and help maintain store maintenance, presentation, and organization.
• Organize store supplies and keep the back of house aligned with brand and concept standards.
• Prepare and deliver customer fitting rooms quickly and accurately.
• Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
• Replenish the sales floor as products sell to maintain visual presentation and inventory levels.
• Support visual merchandising as new products arrive and adjust displays when products sell out or through.
• Execute visual displays and mannequins when directed.
• Contribute to loss prevention across the business.
• Follow the time and attendance policy and help maintain an inspiring, accessible store environment.
• Reflect Reformation’s core values and culture and maintain a professional, healthy, and productive work environment.
• Bring an ambitious and passionate attitude to work and contribute to positive customer experiences.

Benefits

• Eligible employees may receive employer-sponsored private medical, dental, and vision insurance.
• Commuter benefits for eligible employees.
• Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned funds.
• Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after one year of employment.
• Yearly donations to community efforts.
• Clothing discount.
• Culture events, including Ref Values week and Volunteer Time Off.
• Opportunities to collaborate with colleagues around the world and opportunities for growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed