Operations Associate, Temporary Part-Time - Nashville

Reformation•Nashville, TN
•$17 - $19•Onsite

About The Position

The Operations Associate supports daily store operations, standardizes store processes and merchandising, and maintains a clean, organized environment. The role supports store goals and inventory control while helping create a positive shopping experience. The position requires at least 20 hours per week across at least three days per week, including weekends, and a flexible schedule that may include days, nights, weekends, and holidays when business needs require it.

Requirements

  • At least 1 year of relevant experience in a fast-paced, creative service environment.
  • Familiarity with desktop, mobile, tablet, and digital technology functionality.
  • Experience working with a sales or retail organization and/or an operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and ability to interact effectively with diverse personalities.
  • Self-motivation and a driven approach to taking on new challenges.
  • Availability for a minimum of 20 hours per week and a minimum of 3 days per week, including weekends.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

  • Support operational efforts required to achieve store goals and maintain seamless store procedures.
  • Use established processes to track in-store inventory accurately; track, receive, and process inbound inventory shipments.
  • Complete inventory tasks, including inbound and outbound transfers, shipment processing, and omnichannel order processing.
  • Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing products in the back of house.
  • Support markdown processes when applicable and submit facilities tickets for maintenance, presentation, and organization.
  • Organize store supplies and maintain the back of house to brand and concept standards.
  • Prepare and deliver customer fitting rooms quickly and accurately.
  • Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
  • Replenish the sales floor as products are sold to maintain visual presentation and inventory levels.
  • Support visual merchandising as products arrive and adjust displays when products sell out or through; execute visual displays and mannequins when directed.
  • Contribute to excellent customer experiences and service evaluation results.
  • Contribute to loss prevention across the business.
  • Uphold time and attendance policies and maintain a professional, healthy, and productive work environment.
  • Help create an inspiring store environment where products are accessible, and reflect Reformation’s core values and culture.
  • Bring an ambitious and passionate attitude to work.

Benefits

  • Employer-sponsored private medical, dental, and vision insurance for eligible employees.
  • Commuter benefits.
  • Paid time off, including vacation, sick leave, and company holidays, for eligible employees.
  • Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
  • Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
  • Yearly donations to community efforts.
  • Clothing discount.
  • Culture events, including annual Ref Values week and Volunteer Time Off.
  • Opportunities for growth.
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