GC Retail Operations Associate Store 351

Guitar Center•Middleton, WI
•Onsite

About The Position

Guitar Center’s Operations Associate supports store operations by handling inventory and shipments, administering daily tasks, and ensuring products are merchandised to create a positive customer experience. The role involves collaboration with coworkers, customer service, initiative, organization, attention to detail, asset protection, and learning retail technology and systems. The work takes place in a loud environment for 5–8 hours and requires availability for weekends, holidays, and evenings.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Must be able to work in a loud environment for 5–8 hours.
  • Must be able to work weekends, holidays, and evenings.
  • Must be able to lift up to 40 lbs.
  • Ability to collaborate and work effectively with a team.
  • Ability to provide excellent customer service and connect with customers meaningfully.
  • Ability to identify opportunities and issues, take initiative, and learn quickly.
  • Strong organizational and time-management skills, with the ability to multitask and pay attention to detail in a fast-paced, high-urgency environment.
  • Ability to protect assets and people by learning and following protocols and guidelines.
  • Ability to navigate and learn retail technology, systems, equipment, and computer programs.

Responsibilities

  • Handle tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place signage and price signs (POP).
  • Handle cash.
  • Maintain shrink awareness and control.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to tour and return to their jobs.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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