GC Retail Operations Associate Store 443

Guitar Center•Houston, TX

About The Position

Guitar Center’s Retail Operations Associate supports store operations by handling shipments and inventory, completing daily tasks, and ensuring products are merchandised to create a positive customer experience. The role calls for collaboration, customer focus, initiative, organization, attention to detail, and the ability to learn and use retail technology and systems. Associates help maintain a welcoming, inclusive environment and support Guitar Center’s mission of helping people experience the joy of creating music. The position involves working in a loud environment for 5–8 hours and requires availability for weekends, holidays, and evenings. It also requires the ability to lift up to 40 pounds.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Availability to work weekends, holidays, and evenings.
  • Ability to lift up to 40 pounds.
  • Ability to collaborate and work effectively with others.
  • Customer-service skills and ability to provide a positive customer experience.
  • Initiative, willingness to learn, and ability to follow through on work activities.
  • Organizational skills, attention to detail, and ability to multitask in a fast-paced, high-urgency environment.
  • Ability to learn and use retail systems, equipment, technology, and computer programs.
  • Ability to learn and follow protocols and guidelines to protect people and assets.

Responsibilities

  • Perform tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place point-of-purchase signage and price signs.
  • Handle cash.
  • Maintain awareness of shrink and help control it.
  • Complete additional duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
  • Gig leave for employee musicians to take time off to perform or tour and return to their job.
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