GC Retail Operations Associate Store 842

Guitar Center•Fairfax, VA
•Onsite

About The Position

Guitar Center’s Operations Associate supports store operations by shipping and receiving stock and shipments, completing daily tasks, and ensuring products are merchandised to provide customers with a great store experience. The role contributes to Guitar Center’s mission of nurturing lifelong musicians and helping people experience the joy of creating music, in an inclusive environment focused on customers. Successful associates collaborate and build positive working relationships, provide excellent and genuine customer service, take initiative, learn quickly, and show interest in the broader business. They manage priorities and tasks in a fast-paced, high-urgency environment, pay close attention to detail, protect people and assets by following protocols, and learn the technology and retail systems needed for the job.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Ability to work weekends, holidays, and evenings.
  • Ability to lift up to 40 pounds.
  • Ability to collaborate, work as part of a team, and build good working relationships.
  • Ability to provide excellent customer service and connect with customers.
  • Ability to identify opportunities and issues, learn quickly, and take initiative.
  • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced, high-urgency environment.
  • Ability to learn and use technology, retail systems, equipment, and computer programs.

Responsibilities

  • Perform tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place point-of-purchase signage and price signs.
  • Handle cash.
  • Maintain awareness of and help control shrink.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to perform or tour and return to their job afterward.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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