GC Retail Seasonal Support Store 351

Guitar Center • Middleton, WI

8d • Onsite

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing representative in the store, greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports the company’s mission to encourage creativity and help people experience the joy of creating music.

Successful candidates provide excellent customer service, take initiative, communicate clearly and respectfully with diverse customers and colleagues, and build product and sales knowledge through Guitar Center’s certification and continuing education. Seasonal Support also helps keep the store ready for business, maintains displays, and builds customer relationships to support future service needs.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks needed to ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Company 401(k) match
• Mental health support
• Paid sick time
• Paid holidays
• Paid vacation time
• Employee discount program
• Tuition reimbursement options
• Gig leave for musician employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed