Temporary Operations Associate, Part-Time - South Congress
About The Position
The Operations Associate supports store sales and operations while delivering an elevated customer experience and representing Reformation’s sustainable fashion mission. The role includes achieving individual sales goals, engaging customers, educating them about the brand and sustainability, maintaining inventory accuracy and loss-prevention practices, and ensuring the selling floor and store environment meet brand standards. The position reports to the Store Manager. This is a temporary, part-time role at the South Congress location. Associates must be available to work at least 20 hours per week and at least three days per week, including weekends, with a flexible schedule that may include days, nights, weekends, and holidays when required by business needs.
Requirements
- Experience working with a sales or retail organization and/or an operationally intensive business.
- Ability to work in a fast-paced setting.
- Strong interpersonal skills and ability to interact effectively with diverse personalities.
- A driven approach to new challenges and self-motivation for work and career.
- Availability to work a minimum of 20 hours per week and at least three days per week, including weekends.
- Ability to work a flexible schedule that may include days, nights, weekends, and holidays as required.
Responsibilities
- Consistently meet and exceed individual sales goals.
- Assist with clientele generation through customer engagement.
- Create an in-store experience that surprises and delights customers.
- Foster excellent client experiences with a customer-first mindset and build long-term client relationships.
- Act as a brand ambassador, embody brand values, share Reformation’s stories, and educate customers about sustainability.
- Maintain strong customer-experience feedback and NPS service-evaluation scores.
- Support inventory accuracy and controls in the store.
- Contribute to loss prevention across the business.
- Uphold the time and attendance policy.
- Ensure the selling floor reflects brand and concept standards.
- Share product knowledge with enthusiasm.
- Communicate customer feedback about products to help improve product and merchandising.
- Help maintain an inspiring store environment where products are easily accessible.
- Reflect Reformation’s core values and culture in all efforts.
- Maintain a professional, healthy, and productive work environment.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
