Operations Associate, Temporary Part-Time - South Coast Plaza

Reformation • Costa Mesa, CA

7d • Onsite

About The Position

The Operations Associate supports the store’s daily operations, helps standardize store processes, assists with merchandising, and maintains a clean, organized store environment. The role supports store goals and inventory control while helping create a positive customer shopping experience. The position is temporary and part-time at the South Coast Plaza location, with a minimum commitment of 20 hours and three days per week. Weekend availability is required, and the schedule may include days, nights, weekends, and holidays to meet business needs.

Requirements

• At least 1 year of relevant experience in a fast-paced, creative service environment.
• Familiarity with the user functionality of desktop, mobile, tablet, and digital technologies.
• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and ability to interact effectively with diverse personalities.
• Self-motivation and a driven approach to taking on new challenges.
• Availability to work at least 20 hours per week and at least 3 days per week, including weekends.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

• Support operational efforts required to achieve store goals and maintain seamless store procedures.
• Follow store processes and procedures to track inventory accurately.
• Track, receive, and process inbound inventory shipments.
• Complete inventory tasks, including inbound and outbound transfers, shipment processing, and omnichannel order processing.
• Receive, hang, steam, tag when applicable, and organize shipments in the back of house.
• Support markdowns when applicable.
• Submit facilities tickets to support store maintenance, presentation, and organization.
• Organize store supplies and maintain brand and concept standards in the back of house.
• Prepare and deliver customer fitting rooms quickly and accurately.
• Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
• Replenish the sales floor as products sell to maintain visual presentation and inventory levels.
• Support visual merchandising as new products arrive and adjust displays when products sell out or through.
• Execute visual displays and mannequins when directed.
• Contribute to loss prevention across the business.
• Uphold the time and attendance policy and help maintain a professional, healthy, and productive work environment.
• Help ensure the store environment is inspiring and products are accessible.
• Reflect Reformation’s core values and culture in all efforts.

Benefits

• Employer-sponsored private medical, dental, and vision insurance for eligible employees.
• Commuter benefits.
• Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support, including the option to invest in ESG-aligned funds, for eligible employees.
• Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• Yearly donations to community efforts.
• Clothing discount.
• Culture events, including Ref Values week and Volunteer Time Off.
• Opportunities for growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed