Temporary Seasonal Hospitality Support Associate, South Coast Plaza

Hermes • Costa Mesa, CA

2d • Onsite

About The Position

The Temporary Seasonal Hospitality Support Associate provides clerical support for front- and back-of-house operations at the Hermès South Coast Plaza boutique. The role supports the client experience in a fast-paced luxury environment and works collaboratively with the sales and selling support teams. The position begins in November and continues through December 31. It reports to a member of the store management team. Regular in-person work at a company-designated location is an essential function.

Requirements

• Strong communication skills.
• Customer-service orientation.
• Attention to detail.
• Strong organizational skills.
• Computer skills, including Microsoft Office.
• Ability to handle difficult situations with grace, compassion, and composure.
• Ability to lift 0–25 lbs. without assistance.
• Ability to work in person at a company-designated location.

Responsibilities

• Greet clients, determine their needs, and escort them to the appropriate floor or sales associate.
• Support beverage service in alignment with brand standards and help ensure beverage supplies are stocked in partnership with management.
• Provide hospitable services, such as bringing coloring books to children.
• Support the sales process by hanging merchandise, returning merchandise to the floor, retrieving stock, and physically preparing the stock room.
• Organize and prioritize the workstation and selling floor to support sales efforts.
• Keep bags, boxes, note cards, ribbons, stationery, and similar supplies stocked.
• Maintain selling floor merchandise standards, including straightening and filling in merchandise.
• Perform other duties as assigned by the supervisor.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed