Operations Associate, Temporary Part-Time - South Coast Plaza

Reformation • Costa Mesa, CA

7d • $17 - $19 • Onsite

About The Position

The Operations Associate supports daily store operations at Reformation’s South Coast Plaza location. The role helps standardize store processes, maintain merchandising and an organized store environment, control inventory, and support store goals while contributing to a positive customer shopping experience. The position requires at least 20 hours per week across at least three days per week, including weekends, and a flexible schedule that may include days, nights, weekends, and holidays when required by business needs.

Requirements

• At least 1 year of relevant experience in a fast-paced, creative service environment.
• Familiarity with the user functionality of desktop, mobile, tablet, and digital technologies.
• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and ability to interact effectively with diverse personalities.
• A driven approach to new challenges and self-motivation at work and in career development.
• Availability to work at least 20 hours per week and at least 3 days per week, including weekends.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

• Support operational efforts required to achieve store goals and maintain seamless store procedures.
• Use store processes and procedures to accurately track in-store inventory.
• Track, receive, and process inbound inventory shipments.
• Complete inventory tasks, including inbound and outbound store transfers, shipment, and omnichannel order processing.
• Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing items in the back of house.
• Support markdown processing when applicable.
• Submit facilities tickets to support maintenance, presentation, and organization.
• Organize store supplies and ensure the back of house meets brand and concept standards.
• Prepare and deliver customer fitting rooms quickly and accurately.
• Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
• Replenish the sales floor as products sell to maintain visual presentation and inventory levels.
• Support visual merchandising tasks as new products arrive and adjust displays when products sell out or through.
• Execute visual displays and mannequins when directed.
• Contribute to extraordinary customer experience feedback and service evaluation scores.
• Contribute to loss prevention across all areas of the business.
• Uphold the time and attendance policy and bring an ambitious, passionate attitude to work.
• Help maintain an inspiring store environment where products are accessible.
• Reflect Reformation’s core values and culture, and maintain a professional, healthy, and productive work environment.

Benefits

• Employer-sponsored private medical, dental, and vision insurance for eligible employees.
• Commuter benefits for eligible employees.
• Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
• Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• Yearly donations to community efforts.
• Clothing discount.
• Culture events, including Ref Values week and Volunteer Time Off.
• Opportunities for growth and collaboration with colleagues around the world.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed