Retail Sales Associate, South Coast Plaza - Part Time

Macy's•Costa Mesa, CA
•$18 - $22•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You use warmth, product knowledge, and a personal approach on the sales floor and in the fitting room to build trust, meet sales targets, and inspire loyalty. The role also includes helping keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and staying informed about trends and promotions. Throughout the day, they engage customers in friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty-program benefits, and work collaboratively with teammates to deliver individual and store results.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and a cash register, and process register transactions.

Responsibilities

  • Review sales goals, new arrivals, top-selling items, trends, and promotions in preparation for customer interactions.
  • Welcome customers and engage them in friendly, personal conversations to understand their needs and build relationships.
  • Offer personalized product and service recommendations using product knowledge and effective selling behaviors.
  • Work toward daily sales goals and contribute to individual and store results.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
  • Share loyalty-program benefits, ensure customers have what they need, and provide a sincere, customer-focused closing.
  • Collaborate with and support colleagues to provide good service to customers and communities.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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