About The Position

The Temporary Seasonal Sales Support Associate provides clerical support for front- and back-of-house operations at Hermès’ Plaza Del Lago boutique. The role supports the client experience in a fast-paced luxury environment, working collaboratively with the sales and selling support teams and reporting to a member of the store management team. The position begins in November and runs through December 31st. Regular in-person work at a Company-designated work location is an essential function.

Requirements

  • Strong communication skills.
  • Customer-service orientation.
  • Attention to detail.
  • Strong organizational skills.
  • Computer skills, including Microsoft Office.
  • Ability to handle difficult situations with grace, compassion, and composure.
  • Ability to lift 0–25 pounds without assistance.
  • Ability to work in person at a Company-designated work location.

Responsibilities

  • Greet clients, determine their needs, and escort them to the appropriate floor or sales associate.
  • Support beverage service in alignment with brand standards and coordinate with management to keep beverage supplies stocked.
  • Provide hospitable services, such as bringing coloring books to children.
  • Support the sales process by hanging and returning merchandise, retrieving stock, and physically preparing the stock room.
  • Organize and prioritize the workstation and selling floor to support sales efforts.
  • Keep bags, boxes, note cards, ribbons, stationery, and similar supplies stocked.
  • Maintain selling-floor merchandise standards, including straightening and filling in merchandise.
  • Perform other duties as assigned by the supervisor.
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