Temporary Seasonal Hospitality Support Associate, Waikiki

Hermès•Honolulu, HI
•$22 - $23•Onsite

About The Position

The Temporary Seasonal Hospitality Support Associate provides clerical support for front- and back-of-house operations at the Hermès Waikiki boutique. The role supports the client experience in a fast-paced luxury environment and works collaboratively with the sales team and selling support teams. It reports to the Operations Director. The position is temporary and seasonal, begins in November, and runs through December 31. It requires regular in-person work at a company-designated location. The hourly pay range is $22.00 to $23.00; the actual rate depends on the job, location, and individual experience. The role has no supervisory, budget, or decision-making responsibility. Other duties may be assigned by the supervisor.

Requirements

  • Strong communication skills.
  • Customer-service orientation.
  • Attention to detail.
  • Strong organizational skills.
  • Computer skills, including Microsoft Office.
  • Ability to handle difficult situations with grace, compassion, and composure.
  • Ability to lift 0–25 pounds without assistance.
  • Ability to work regularly in person at a company-designated work location.

Responsibilities

  • Greet clients, determine their needs, and escort them to the appropriate floor or sales associate to support main-floor traffic.
  • Provide beverage service in line with brand standards and coordinate with management to keep beverage supplies stocked.
  • Provide hospitable services, such as bringing coloring books to children.
  • Support the sales process by hanging merchandise, returning merchandise to the sales floor, retrieving stock, and physically preparing the stockroom.
  • Organize and prioritize the workstation and selling floor to support sales efforts.
  • Keep bags, boxes, note cards, ribbons, stationery, and similar items stocked.
  • Maintain selling-floor merchandise standards by straightening and filling in merchandise.
  • Perform other duties assigned by the supervisor.
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