Temporary Seasonal Hospitality Support Associate, Troy

Hermes • Troy, MI

1d • Onsite

About The Position

The Temporary Seasonal Hospitality Support Associate provides clerical support for front- and back-of-house operations at the Hermès Troy Boutique. The role supports the client experience in a fast-paced luxury environment and works collaboratively with the sales team and selling-support teams. The position begins in November and continues through December 31. It reports to a member of the store management team. Other duties may be assigned by the supervisor.

Requirements

• Strong communication skills.
• Customer-service orientation.
• Attention to detail.
• Strong organizational skills.
• Computer skills, including Microsoft Office.
• Ability to handle difficult situations with grace, compassion, and composure.
• Ability to lift between 0 and 25 pounds without assistance.
• Regular in-person work at a Company-designated work location is an essential function of the position.

Responsibilities

• Greet clients, determine their needs, and escort them to the appropriate floor or sales associate.
• Support beverage service to clients in alignment with brand standards.
• Ensure beverage supplies are appropriately stocked in partnership with management.
• Provide hospitable services, such as bringing coloring books to children.
• Support the sales process by hanging merchandise, returning merchandise to the floor, retrieving stock, and physically preparing the stock room.
• Organize and prioritize the workstation and selling floor to support sales.
• Keep bags, boxes, note cards, ribbons, stationery, and similar items stocked.
• Maintain selling-floor merchandise standards, including straightening and filling in merchandise.
• Perform other duties assigned by the supervisor.

What This Job Offers

• Education Level: No Education Listed