Temporary Seasonal Hospitality Support Associate, Boston

Hermes • Boston, MA

1d • Onsite

About The Position

The Temporary Seasonal Hospitality Support Associate provides clerical support for front- and back-of-house operations at the Hermès Boston Boutique. The role supports the client experience in a fast-paced luxury environment, working collaboratively with the sales team and selling support teams. The position reports to a member of the management team and runs from November through December 31st.

The role includes greeting clients, helping direct them to the appropriate floor or sales associate, supporting beverage service, and keeping beverage supplies stocked. It also supports the sales process through merchandise handling and stockroom preparation, while maintaining organized workstations and a well-presented selling floor. Regular in-person work at a Company-designated location is an essential function.

Requirements

• Strong communication skills.
• Customer-service orientation.
• Attention to detail.
• Strong organizational skills.
• Computer skills, including Microsoft Office.
• Ability to handle difficult situations with grace, compassion, and composure.
• Ability to lift 0–25 lbs. without assistance.
• Ability to work regularly in person at a Company-designated work location; this is an essential function.

Responsibilities

• Greet clients, determine their needs, and escort them to the appropriate floor or sales associate.
• Support beverage service to clients in accordance with brand standards.
• Ensure beverage supplies are appropriately stocked in partnership with management.
• Provide hospitable services, such as bringing coloring books to children.
• Support the sales team with the selling process, including hanging merchandise, returning merchandise to the floor, retrieving stock, and physically preparing the stockroom.
• Organize and prioritize the workstation and selling floor to support sales efforts.
• Keep bags, boxes, note cards, ribbons, stationery, and similar supplies stocked.
• Maintain selling floor merchandise standards by straightening and filling in merchandise.
• Perform other duties as assigned by the supervisor.

What This Job Offers

• Education Level: No Education Listed