Temporary Seasonal Hospitality Support Associate, Boston
About The Position
The Temporary Seasonal Sales Support Associate provides clerical support for front- and back-of-house operations at the Hermès Boston Boutique. The role supports the client experience in a fast-paced luxury environment, working collaboratively with the sales team and selling support teams. The position reports to a member of the management team and runs from November through December 31st. The associate supports boutique traffic and hospitality, assists the sales team with the selling process, and keeps the workstation and selling floor organized and stocked. The role has no supervisory, budget, or decision-making responsibility. Regular in-person work at a company-designated work location is an essential function. Other duties may be assigned by the supervisor.
Requirements
- Strong communication skills.
- Customer-service orientation.
- Attention to detail.
- Strong organizational skills.
- Computer skills, including Microsoft Office.
- Ability to handle difficult situations with grace, compassion, and composure.
- Ability to lift 0–25 lbs. without assistance.
- Ability to work in person regularly at a company-designated work location.
Responsibilities
- Greet clients, determine their needs, and escort them to the appropriate floor or sales associate.
- Support beverage service in alignment with brand standards and coordinate with management to keep beverage supplies stocked.
- Provide hospitable services, such as bringing coloring books to children.
- Support the sales process by hanging merchandise, returning merchandise to the floor, retrieving stock, and physically preparing the stock room.
- Organize and prioritize the workstation and selling floor to support sales efforts.
- Keep bags, boxes, note cards, ribbons, stationery, and similar items stocked.
- Maintain selling-floor merchandise standards by straightening and filling in merchandise.
- Perform other duties as assigned by the supervisor.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
