Temporary Seasonal Hospitality Support Associate, Chicago

Hermès•IL, IL
•$22 - $23•Onsite

About The Position

The Temporary Seasonal Hospitality Support Associate provides clerical support for front- and back-of-house operations at the Hermès Chicago Boutique, supporting the client experience in a fast-paced luxury environment. The role works collaboratively with the sales team and selling support teams and reports to a member of the store management team. The position begins in November and continues through December 31. Other duties may be assigned by the supervisor.

Requirements

  • Strong communication skills.
  • Customer-service orientation.
  • Attention to detail.
  • Strong organizational skills.
  • Computer skills, including Microsoft Office.
  • Ability to handle difficult situations with grace, compassion, and composure.
  • Ability to lift 0–25 lbs. without assistance.
  • Regular in-person work at a company-designated work location is an essential function of the position.

Responsibilities

  • Greet clients, determine their needs, and escort them to the appropriate floor or sales associate to support main-floor traffic.
  • Provide beverage service to clients in alignment with brand standards and coordinate with management to keep beverage supplies stocked.
  • Provide hospitable services, such as bringing coloring books to children.
  • Support the sales process by hanging merchandise, returning merchandise to the floor, retrieving stock, and physically preparing the stock room.
  • Organize and prioritize the workstation and selling floor to support sales efforts.
  • Keep supplies such as bags, boxes, note cards, ribbons, and stationery stocked.
  • Maintain selling-floor merchandise standards by straightening and filling in merchandise.
  • Perform other duties as assigned by the supervisor.
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