Operations Associate (Part-Time) - Austin (South Congress)

ALO • Austin, TX

2d • $15 - $17 • Onsite

About The Position

The Operations Associate is a part-time, non-exempt store team member responsible for driving profitability and efficiency. Working closely with the Operations & Visual Management team, this role initiates and completes operational work and provides feedback to support effective total-store operations. The position contributes to inventory accuracy, efficient product flow, strong visual standards, and a safe, inviting store environment while responding to the needs of the business, team, and guests.

Associates are expected to work up to 30 hours per week based on business needs, with shifts of at least 4 hours. Employees must be available to work during the company’s holiday blackout period, from the week of American Thanksgiving through the first week of January. The role requires frequent movement throughout the store and the ability to perform physical tasks, including moving items up to 50 pounds.

Requirements

• At least 1 year of prior work experience in a client-centric sales and operational environment.
• Ability to move constantly throughout all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self-motivation and a desire to achieve results and excel individually and as part of a team.
• Alignment with and embodiment of ALO’s Guiding Principles.
• Availability to work during the company blackout period, from the week of American Thanksgiving through the first week of January.

Responsibilities

• Execute inventory management processes to maximize inventory accuracy and reduce shrink.
• Investigate the root causes of inventory accuracy issues and partner with the General/Store Manager to escalate process or system gaps.
• Support shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards on the sales floor.
• Work with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure these areas are maintained and maximized.
• Support a safe work environment and efficient operations through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
• Execute company-level operations-focused directives, projects, and initiatives in partnership with the Operations & Visual Management team.
• Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
• Use metrics and business acumen to support business-driving strategies.
• Resolve client needs quickly and effectively to ensure customer satisfaction.
• Identify product concerns and communicate inventory needs to support business goals.
• When not assisting guests, take initiative to perform tasks needed to keep the store clean, safe, inviting, and operating efficiently.

Benefits

• ALO employee discount
• Free membership to ALO Wellness Club, with access to streaming fitness and yoga classes
• Monthly Store Incentives
• Clothing allowance
• Free yoga classes at ALO Sanctuaries in select cities
• 401K
• Competitive medical, dental, and vision plans
• Commuter benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed