Operations Associate (Part-Time) - Austin (South Congress)
About The Position
The Operations Associate is a part-time, non-exempt member of the store team responsible for driving profitability and efficiency. Working closely with the Operations & Visual Management team, the associate initiates and completes operational work and provides feedback to support effective total-store operations. The role includes inventory management, shipment and product flow, store presentation, stockroom standards, and customer support. Associates move throughout the store and take initiative to help keep it clean, safe, inviting, and efficient when not assisting guests.
Requirements
- At least 1 year of prior work experience in a client-centric sales and operational environment.
- Ability to move constantly throughout all areas of the store.
- Ability to lift, push, carry, or otherwise move up to 50 pounds.
- Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
- Ability to stand and move for an entire shift.
- Passion for customer service and delivering exceptional experiences.
- Self-motivated, with a desire to achieve results and excel individually and as part of a team.
- Ability to work during the company’s blackout period, from the week of American Thanksgiving (including Thanksgiving weekend and Black Friday) through the first week of January.
Responsibilities
- Execute inventory management processes to maximize inventory accuracy and reduce shrink.
- Investigate the root causes of inventory accuracy issues and partner with the General/Store Manager to escalate process or system gaps.
- Support shipment, receiving and processing, reverse transfers, sales-floor recovery, intraday replenishment, floor-set updates, and supply management.
- Maintain and champion strong visual standards on the sales floor.
- Work with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to maintain and maximize operations.
- Support a safe work environment and efficient operations through strong stockroom standards and processes.
- Move dynamically around the retail floor to assess and fulfill the needs of the business, team, and guests.
- Execute company-level operations-focused directives, projects, and initiatives in partnership with the Operations & Visual Management team.
- Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
- Use metrics and business acumen to support strategies that drive the business.
- Resolve client needs quickly and effectively to support customer satisfaction.
- Identify product concerns and communicate inventory needs in support of business goals.
- When not actively assisting guests, take initiative to perform other tasks needed to keep the store clean, safe, inviting, and operating efficiently.
Benefits
- Generous ALO employee discount
- Free membership to ALO Wellness Club with access to streaming fitness and yoga classes
- Monthly store incentives
- Clothing allowance
- Free yoga classes at ALO Sanctuaries in select cities
- 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
- Commuter benefits
- Monthly Store Incentive bonus program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
