Operations Assistant – Healthcare Administration (Part-Time)

iHomecare Solutions • Pittsburgh, PA

13d • Onsite

About The Position

Are you pursuing a degree in Healthcare Administration, Healthcare Management, or Health Systems Management and looking for an opportunity to gain real-world experience before graduation? iHomeCare Solutions is seeking a motivated, organized, and career-driven college student to join our Home Care Division as a Part-Time Operations Assistant. This position is specifically designed for a student currently enrolled in a Bachelor's or Master's degree program who wants to understand the business of healthcare beyond the classroom. The selected candidate will gain hands-on exposure to home care operations, Pennsylvania Medicaid, Managed Care Organizations (MCOs), healthcare compliance, billing, reimbursement, and healthcare leadership. This is not your typical administrative assistant position. It is an opportunity to learn how a healthcare organization operates while building professional experience that can support your future career.

Requirements

• Currently enrolled in a Bachelor's or Master's degree program in Healthcare Administration, Healthcare Management, Health Systems Management, Health Services Administration, or a closely related field.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Willingness to learn new healthcare systems and processes.
• Ability to work independently and collaboratively.
• Strong interest in healthcare operations, management, and leadership.
• Previous healthcare experience is NOT required.

Responsibilities

• Assist with the daily administrative operations of the Home Care Division.
• Support scheduling, service coordination, and operational workflows.
• Assist with maintaining organized administrative and operational records.
• Participate in operational meetings and special projects.
• Help identify opportunities to improve processes and efficiency.
• Learn the structure of Pennsylvania Medicaid and Community HealthChoices (CHC).
• Gain exposure to Managed Care Organizations (MCOs) and their role in home care services.
• Assist with tracking service authorizations and documentation.
• Learn how provider agencies coordinate with MCOs and service coordinators.
• Develop an understanding of payer requirements and reimbursement processes.
• Gain exposure to home care billing and reimbursement.
• Assist with reviewing service documentation for billing accuracy.
• Learn how authorizations, service delivery, and billing are connected.
• Assist with tracking outstanding administrative or billing-related items.
• Assist with maintaining compliance documentation and administrative records.
• Learn about healthcare policies, regulations, and payer requirements.
• Support internal quality assurance activities.
• Assist with preparing reports and monitoring operational performance.
• Work alongside experienced healthcare leadership.
• Gain exposure to organizational decision-making and problem-solving.
• Participate in projects involving operational improvement.
• Develop professional communication, time management, and analytical skills.
• All responsibilities will be performed with appropriate training, supervision, and access controls.

Benefits

• Real-world experience in healthcare administration and management.
• Exposure to Pennsylvania Medicaid and managed care operations.
• Practical knowledge of home care operations, billing, and compliance.
• Professional mentorship and direct exposure to healthcare leadership.
• Opportunities to apply classroom concepts to actual business operations.
• Experience working on projects that contribute to organizational performance.
• Transferable skills that can strengthen your resume and prepare you for future healthcare leadership opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree