Administration Assistant & Operations Specialist

Lily and Fox•Arlington Heights, IL
•$45,000 - $65,000•Onsite

About The Position

Lily and Fox is hiring an Administration Assistant & Operations Specialist to support the Operations Team and partner with CEO Sean Barry. The role helps keep daily operations organized and efficient by identifying and resolving operational issues, maintaining checklists and standards, creating systems and standard operating procedures, coordinating team activities, and providing administrative support. It also supports recruiting and onboarding, maintains supplies and team documentation, and assists with special projects. This is a full-time, on-site position and is not work-from-home.

Requirements

  • Be assertive, polished, highly organized, and detail-oriented.
  • Take ownership and show initiative and a bias for action.
  • Bring structure to chaotic or changing situations.
  • Be able to switch between tasks such as scheduling interviews and handling deliveries.
  • Be thorough and take pride in supporting others’ success.

Responsibilities

  • Keep operational areas organized to support fast and efficient operations.
  • Identify missing standard operating procedures and create them to keep the team aligned.
  • Own daily checklists and operational standards.
  • Manage the careers inbox, post roles, and coordinate interviews.
  • Coordinate onboarding and help create a positive first day for new team members.
  • Step in where needed to keep operations running smoothly.
  • Maintain supplies.
  • Resolve critical operations issues as they arise.
  • Follow up on deliverables, identify bottlenecks, and coordinate the team.
  • Create dashboards, standard operating procedures, and checklists for business rhythms and administrative tasks.
  • Organize receipts and maintain team member documentation.
  • Monitor the careers inbox.
  • Assist with special projects, cross-department coordination, and ad hoc leadership requests.
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