Operations Administration Specialist II

Bowman Consulting Group, Ltd. • Tempe, AZ

3d

About The Position

Bowman is hiring an Operations Administration Specialist II to provide professional-level administrative and operational support to business units, project teams, and operational leaders. The role coordinates processes, maintains records, and supports day-to-day operations, using discretion and independent judgment to apply policies, procedures, and operational practices. The position works under general supervision with significant autonomy and serves as a key administrative resource for assigned operational functions.

The specialist independently manages assigned processes, analyzes operational data and workflows, prepares reports and documentation for management, and resolves non-routine issues by evaluating relevant facts, policies, and potential impacts. The role supports business operations, project execution, and internal service delivery, and recommends solutions or escalates matters appropriately. The preferred location is Tempe, Arizona; other Arizona locations may also be considered.

Requirements

• Associate’s degree in business administration or a related field.
• At least 3 years of progressively responsible administrative or operations experience involving independent decision-making and professional judgment in support of business operations.
• Ability to communicate effectively with all levels of the organization and external partners.
• Discretion and independent judgment, including the ability to manage highly confidential information.
• Ability to respond to constituents with a strong sense of urgency.
• Understanding of business operations and administrative systems.
• Ability to work independently with limited direction.
• Ability to build effective working relationships with internal leaders, peers, and external clients.
• Ability to manage multiple time-sensitive tasks.
• Basic understanding of financial reports and metrics.

Nice To Haves

• Bachelor’s degree.
• Relevant certifications, such as administrative or operations support credentials.
• Familiarity with MS Office Suite, including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Plan, prioritize, and execute administrative and operational assignments with significant autonomy under general supervision.
• Interpret policies, procedures, and operational guidelines to address non-routine situations.
• Serve as a primary administrative resource for assigned operational functions and advise internal stakeholders on processes, requirements, and best practices.
• Identify operational issues, assess alternative solutions, and recommend courses of action to leadership.
• Analyze operational data, workflows, and documentation to improve efficiency, accuracy, and compliance.
• Coordinate cross-functional administrative processes that require judgment, prioritization, and interpretation of established practices.
• Apply independent judgment when handling exceptions, resolving issues, or adapting procedures to operational needs.
• Independently manage assigned administrative and operational processes and be accountable for outcomes.
• Prepare reports, summaries, and documentation to inform management decision-making.
• Resolve non-routine administrative issues by evaluating facts, policies, and potential impacts.
• Escalate matters appropriately while retaining responsibility for analysis and recommendations.

Benefits

• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement savings plan with company match.
• Paid time off, sick leave, and paid holidays.
• Tuition reimbursement and professional development support.
• Discretionary bonuses and other performance-based incentives.
• Employee Assistance Program (EAP), wellness initiatives, and employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree