Healthcare Administration Assistant

Valgorithm•Fort Lauderdale, FL
•$15 - $20•Onsite

About The Position

Valgorithm is hiring a reliable, organized, detail-oriented Healthcare Administration Assistant for an on-site role with an ACHC-accredited, Medicare-enrolled, and Medicaid-enrolled durable medical equipment supply company in Fort Lauderdale, Florida. The company delivers medical supplies directly to patients’ homes. The role provides required on-site office coverage, supports patient care and documentation, maintains accurate systems and reports, supports sales, and assists with administrative and operational projects as the company grows. It is described as a fit for someone beginning a career in healthcare administration who is eager to learn and grow with the team. The position is on-site, Monday through Thursday, from 9:00 AM to 5:30 PM, and reports to the CEO and Director of Operations. Pay is $15–$20 per hour, based on experience. The position is an independent contractor role. During the first 30 days, the employee learns office routines, patient processes and documentation, the EHR/EMR system and reports, sales support, inventory procedures, and recurring administrative and operations needs. From days 31–60, the employee is expected to independently cover the office, monitor patient status and documentation, complete system reviews and weekly reports, handle sales support and inventory, and begin operations projects under guidance. By days 61–90, the employee is expected to fully own office coverage, patient and documentation oversight, system reviews, and recurring reports; proactively flag gaps and suggest improvements; and handle projects with increasing independence.

Requirements

  • High school diploma.
  • Strong organizational skills and extreme attention to detail.
  • Professional phone manner and clear verbal communication.
  • Comfort working independently and taking initiative.
  • Proficiency with computers and spreadsheets, and ability to learn new software quickly.
  • Ability to handle confidential patient information with discretion and HIPAA awareness.
  • Motivation to learn, grow, and contribute to a small team.
  • Punctuality and reliability, including required in-office presence Monday through Thursday.

Nice To Haves

  • Associate's or bachelor's degree, or current studies, in healthcare administration, business, or a related field.

Responsibilities

  • Provide physical office coverage Monday through Thursday, 9:00 AM–5:30 PM, and general administrative support.
  • Help ensure patients are well cared for and progress through the process; verify required documentation, monitor patient status, and flag pending items.
  • Work with the intake team as a second set of eyes on patient accounts.
  • Regularly review the EHR/EMR system for accurate information and clean records, and help identify and resolve patient-record and data issues.
  • Complete recurring weekly reports, help improve report formulas, data, and format, resolve reporting issues, and support preparation of monthly performance reports.
  • Support the sales representative with provider-visit preparation; maintain clinic and referral-provider records in the CRM; and manage, organize, and monitor office samples inventory.
  • Support the Director of Operations with administrative tasks and operations projects.
  • Document processes and procedures while learning them, and assist the team with general tasks as needed.

Benefits

  • Direct role in helping patients get timely access to essential medical supplies.
  • Work as part of a small, growing team whose work directly relies on this position.
  • Hands-on learning about healthcare company operations, with direct training from operations leadership.
  • Exposure to operations, reporting, patient care, and sales support.
  • Opportunity to take on more responsibility as the employee grows.
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