Administration Assistant

Hylant • Toledo, OH

2d

About The Position

The Administration Associate supports internal employees and external clients through a variety of administrative duties while gaining introductory knowledge of Hylant and the insurance industry through self-study education materials. The role provides customer service and administrative support to the administration team.

Requirements

• High school diploma or GED equivalent.
• Attention to detail and ability to maintain awareness of important projects and details.
• Ability to learn and retain new information easily.
• Fluency in Microsoft 365 software.
• Teamwork and effective verbal and written communication skills.
• Ability to work autonomously as a self-starter and adapt quickly to changing priorities and deadlines.
• Customer-centered approach, including listening and responding to questions, resolving customer problems, measuring customer satisfaction, and exceeding expectations.
• Ability to learn quickly and proficiently understand and absorb new information.
• Flexibility and adaptability when multitasking and responding to changing priorities, complexity, urgent demands, and change.
• Technical competence using office equipment.
• Proactively act without being told what to do and bring new ideas to the company.
• Commitment to quality and excellence, taking pride in work and striving for the best possible outcomes.

Nice To Haves

• College degree and/or equivalent business office experience.

Responsibilities

• Provide a high level of customer service to internal employees and external clients.
• Manage a multi-line switchboard.
• Sort, process, and deliver mail throughout the building.
• Manage catering requests, event setups, and related expenses.
• Answer general questions regarding administrative services.
• Support the administration team in any function necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED