Administration Assistant

Hylant • Toledo, OH

4d

About The Position

The Administration Associate’s primary responsibilities are to gain introductory knowledge and appreciation of Hylant and the insurance industry by supporting internal and external customers through a variety of administrative duties and self-study education materials provided. The role provides customer service, supports routine office operations, and assists the administration team as needed.

Requirements

• High school diploma or GED equivalent.
• Attention to detail and ability to maintain awareness of important projects and details.
• Ability to learn and retain new information easily.
• Fluency in Microsoft 365 software.
• Ability to work as a team player and communicate effectively verbally and in writing.
• Ability to work autonomously as a self-starter and adapt quickly to changing priorities and deadlines.
• Customer-centered mindset, including listening and responding effectively to customer questions, resolving problems to customers’ satisfaction, measuring customer satisfaction, and exceeding expectations.
• Ability to learn quickly and proficiently understand and absorb new information.
• Flexibility and adaptability when multitasking and responding to changing priorities, complexity, urgent demands, and change.
• Technical acumen in using office equipment.
• Proactive approach, including acting without being told what to do and bringing new ideas to the company.
• Commitment to excellence and quality, taking pride in work and striving for the best possible outcomes.

Nice To Haves

• College degree and/or equivalent business office experience.

Responsibilities

• Provide a high level of customer service to internal employees and external clients.
• Manage a multi-line switchboard.
• Sort, process, and deliver mail throughout the building.
• Manage catering requests, event setups, and corresponding expenses.
• Answer general questions regarding administrative services.
• Support the administration team in whatever function is necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED